With growth to seven locations in Europe, the USA and China and over 500 employees, the successful, owner-managed company and its brand development are facing new challenges. These relate to both internal and external communication. The aim is not only to consolidate its positioning as a sustainable manufacturer of plastic products, but also to communicate this credibly. As part of this brand development strategy, the brand experts at BALLEYWASL I UNSTK immersed themselves deeply in the subject matter and the company. They worked closely with the CEO and the Head of Marketing to develop a brand book. This documents and communicates the company's values and attitude in a way that is both summarised and easy to understand.